Food Service - Server
SSA Group · Lakewood, CO · 2 wk ago
ManagementInternship
Responsibilities
- Take food and drink orders of all tables in your section.
- Communicate with the expos and kitchen staff to ensure orders are correct.
- Livout 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
- Maintain daily quick service, food service, safety and quality, availability, merchandising, and guest service standards.
- Ensure proper uniform, hygiene, hand-washing and glove use with self.
- Follow through daily prep and item lists, as assigned.
- Actively helps to support operations in the assigned role, supporting holes as necessary.
- Actively and efficiently responds to guest and client feedback, with a report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
- Communicates with the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
- Remains knowledgeable of all menu items, prices, and specials for sharing with guests.
- Performs other tasks as deemed necessary.
- Maintains a clean, safe, and organized work environment.
- Upholds and demonstrates a complete understanding of company policies and procedures.
Job Requirements
- Strong interpersonal and communication skills.
- Exceptional problem-solving/decision-making skills combined with the ability to be organized.
- Demonstrates the ability to remain flexible in a fast-paced environment.
- An ideal candidate is a team player, personable, professional, upbeat, and energetic, and takes initiative.
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operate, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
- Previous serving experience preferred.
IDEA + Belonging
- Promotes an inclusive & supportive approach within the Brand team, with networking continuing at all units.
- Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
- Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
- Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.
Compensation And Benefits
- Eligible for overtime pay.
- On-Demand Pay Program: Get access to a portion of earned wages before payday.
- Meal Plan & Employee Discounts at applicable locations.
- Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
- Tuition Discount through Partnership College.
- Up to 8 hours of Bereavement Leave.
- Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
- Paid sick leave is provided in accordance with applicable state and local laws.
- Accrual rates, caps, and usage rules vary by location.