Food Server

Responsibilities

• Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue
• Maintain the cleanliness and appearance of the dining or service area to meet departmental standards
• Greet and make all guests feel welcome
• Respond to guest inquiries and requests in a timely fashion
• Ensure the guest has an enjoyable experience
• Possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc.
• Ensures appropriate utensils and condiments are present for the meal being served
• Checks all tables to ascertain guest needs
• Remains attentive to the needs and requests of the guest
• Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure
• Attention to special requests and relates all information to kitchen and management in detail
• OBTAINS FOOD AND DRINK ORDERS FROM GUESTS. MAKES APPROPRIATE SUGGESTIONS AND FOLLOWS ALL SET SERVICE STANDARDS AND SEQUENCE OF SERVICE
• COLLECT AND PROCESS PAYMENT
• Proficient on use of POS system to input orders accurately and efficiently
• Communicate any problem or guest concern to management in a timely manner
• Knowledge of and compliance with Health Code and Alcohol Regulations
• Perform other duties as assigned

Requirements

• Work together as part of a team to provide the best overall guest experience
• Physical ability to handle a food server's tray ranging up to approximately 20-35 pounds
• Must be able to work in an environment with loud music and crowds for extended periods of time
• Must be able to work a flexible schedule, including weekends and holidays