Food Server (Sports & Social) - Bossier City
Live! Casino & Hotel Louisiana · Bossier City, LA · Today
ManagementPart-time
About the role
Responsible for greeting guests and providing prompt, accurate and courteous service.
Responsibilities
- Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items.
- Alert Management of any service and/or safety issues.
- Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Input and control ordering through register during each transaction, maintaining accountability and providing receipts to guests for all beverages served.
- Handle all bank and cash handling procedures and variance policies.
- Carry trays of beverage and food offerings throughout the restaurant/bar.
- Serve and replenish items as requested.
- Maintain cleanliness of work and guest areas at all times, including removing empty glasses/bottles and cleaning ashtrays.
- Abide by all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
- Perform additional duties as assigned.
- Ensure compliance with all federal and state gaming regulations.
- Abide by company and department specific appearance standards.
Qualifications
- Must be 21 years or older.
- High school diploma, GED or equivalent employment in related position is preferred.
- Ability to communicate effectively with others; understand and comply with all Company and departmental rules and regulations.
- Ability to withstand physical demands, such as standing and walking briskly for extended periods; pushing, pulling, stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods.
- Must be able to work in an alcohol and smoking environment.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
- Ability to move about the large casino facility with a true sense of urgency.
- Handling, carrying or lifting items weighing up to 30 pounds.