Food Server

Responsibilities

• Pays $7.50 per hour + tips
• Greets and welcomes guests seated in assigned station
• Takes food and beverage orders, delivers promptly, and checks with table for guest satisfaction
• Maintains current and accurate menu information
• Suggests items to guests based on preferences
• Up-sells appetizers, beverages, and desserts
• Correctly enters orders into POS system
• Resolves service issues according to guidelines
• Itemizes, totals, and presents check for payment
• Assists bus persons with bussing, cleaning, and setting tables
• Wipes counter areas, sinks, and floors as required
• Completes assigned side work as directed
• Knows and promotes casino events and programs
• Maintains strict confidentiality in all company matters

Requirements

• At least 18 years old
• High School Diploma or equivalent preferred
• Minimum two (2) years of food server experience in a high-volume, full-service restaurant
• Excellent customer service and interpersonal skills
• Ability to read, write, speak, and understand English
• Knowledge of table service procedures and table etiquette
• Collaborative and effective communication skills
• Available to work required schedule, including nights, weekends, holidays, and overtime as needed

Qualifications

• Must be able to maintain a high level of confidentiality and professionalism
• Must have knowledge of table service procedures and table etiquette
• Must be able to work collaboratively and communicate effectively with team members at all levels of the organization