Food Server

JOB SUMMARY

The Oliver's Chophouse and Bourbon Bar Food Server is responsible for ensuring a memorable dining experience for guests. Duties include taking orders, maintaining cleanliness, and handling alcohol responsibly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Take orders from patrons and return them promptly.
• Maintain a clean and orderly dining area at all times.
• Ensure compliance with responsible alcohol service guidelines.
• Handle guest banking and pre-bus tables.
• Deliver and serve beverages, food, and non-food items.
• Ensure the safety and security of both employees and guests.

STANDARDS OF PERFORMANCE

• Maintain positive interpersonal relationships with colleagues and guests.
• Show effective oral and written communication skills.
• Be available to work flexible hours, including weekends, holidays, and nights.
• Adhere to all Standard Operating Procedures (SOPs).
• Use POS equipment to enter orders.
• Operate various kitchen equipment.
• Bus tables efficiently to accommodate new business.
• Model appropriate behavior and respond positively to inquiries.
• Communicate effectively using various devices.
• Maintain confidentiality and security of information.
• Demonstrate excellent interpersonal skills with diverse groups and levels of authority.
• Treat all guests with respect and strive to exceed their expectations.
• Work effectively in a fast-paced environment.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• Fine dining experience, preferably in a high-volume casino steakhouse.
• Knowledge of wines, alcohol, and basic food preparation.
• At least 6 months of relevant work experience.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Frequent sitting, standing, walking, reaching, and bending.
• Occasional lifting up to 25 pounds.
• Moderate to loud noise levels.