Food Safety & Brand Specialist

About the role

The primary purpose of this role is to support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer-focused service to enhance the overall guest experience.

Responsibilities

• Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients
• Observe food prep and cooking standards to ensure food safety, health, and sanitation practices
• Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
• Teach and coach clients how to make their workplace a safer and healthier environment for themselves and their customers
• Travel 50%–70%, or 8–10 days per month, including some evening and weekend work

Essential job duties

• Conducting audits and inspections
• Implementing and monitoring food safety
• Training and educating staff
• Investigating food safety incidents
• Ensuring compliance with regulations
• Maintaining documentation and records
• Ability and desire to influence others with tact and skill
• Ability to provide clear and constructive feedback in a positive manner
• Thrives in an autonomous working environment
• Ability to work a flexible schedule
• Ability to organize and prioritize work based on urgency, efficiency and other factors
• Strong technical knowledge of food safety is preferred

Requirements

• Meet the requirements to obtain a CP-FS certification
• Available to work Monday–Friday and Saturdays and evenings as needed
• Must possess a valid driver’s license from state of residence
• Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
• Strong knowledge of food safety is preferred
• ServSafe and/or CP-FS Certification(s) a plus
• Have excellent listening, organization, communication and time management skills

Benefits

• Benefits start day 1 for full-time colleagues — no waiting period
• Professional and personal growth with multiple avenues to grow your career
• Training and development programs available
• Tuition reimbursement benefits (for FT colleagues)
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• 401(k) retirement plan with company-matching contributions
• Vacation days and sick days
• Company-paid holidays and floating holidays
• A company mindset that prioritizes health, safety, and flexibility