Food Safety & Brand Specialist
Steritech · South Bend, IN · 3 wk ago
Customer ServiceFull-time
About the Role
Food Safety Specialists support our hotel, restaurant, and grocery clients in upholding their brand standards, ensuring exceptional food quality, and delivering friendly, customer-focused service to enhance the overall guest experience.
Responsibilities
- Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients.
- Observe food prep and cooking standards to ensure food safety, health, and sanitation practices.
- Partner with clients to address root causes of assessment discrepancies and develop corrective action plans.
- Teach and coach clients how to make their workplace a safer and healthier environment for themselves and their customers.
- Travel 50%-70%, or 8-10 days per month, including some evening and weekend work.
- Conducting audits and inspections.
- Implementing and monitoring food safety.
- Training and educating staff.
- Investigating food safety incidents.
- Ensuring compliance with regulations.
- Maintaining documentation and records.
Requirements
- Meet the requirements to obtain a CP-FS certification.
- Available to work Monday-Friday and Saturdays and evenings as needed.
- Must possess a valid driver’s license from state of residence.
- Licenses/certificates as required by federal, state, and/or local regulations (covered by us).
- Strong knowledge of food safety is preferred.
- ServSafe and/or CP-FS Certification(s) a plus.
- Ability and desire to influence others with tact and skill.
- Ability to provide clear and constructive feedback in a positive manner.
- Thrives in an autonomous working environment.
- Ability to work a flexible schedule.
- Ability to organize and prioritize work based on urgency, efficiency, and other factors.
- Excellent listening, organization, communication, and time management skills.
Benefits
- Benefits start on day 1 for full-time colleagues with no waiting period.
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
- 401(k) retirement plan with company-matching contributions.
- Vacation days & sick days.
- Company-paid holidays & floating holidays.
- Professional and personal growth opportunities including training and development programs.
- Tuition reimbursement benefits (for full-time colleagues).
- A company mindset that prioritizes health, safety, and flexibility.