Jobs · Quality Assurance · Massachusetts

Food Safety and Quality Supervisor

Blount Fine Foods · Fall River, MA · 1 mo ago
On-siteQuality Assurance$60k–$65k/yrOther

Bringing our love of food to families for five generations! Blount Fine Foods is a family‑owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We offer restaurant‑quality products such as single‑serve grab‑and‑go fresh soups, mac & cheese, and entrées in grocery stores, hot bars, and restaurants, including specialty certifications like organic, gluten‑free, and low sodium.

Summary

Directly supervise employees in a fast‑paced environment, assuring conformance to Food Safety Regulations, Food Defense, Quality Processing, and all corporate policies.

Essential Duties and Responsibilities

  • Lead and motivate the Food Safety & Quality team to achieve daily goals.
  • Assist in designing, implementing, and enforcing product quality and food safety control points.
  • Collect, log, and report trends on gathered information.
  • Maintain, create, and communicate quality reporting data.
  • Communicate quickly and effectively with all levels of production management.
  • Know and understand all policies and standard operating procedures throughout the facility to audit, inspect, and ensure compliance.
  • Conduct and inspect or audit Blount facilities to assure compliance with applicable procedures as directed by Quality Assurance management.
  • Administer and/or attend necessary meetings pertaining to food safety and product quality, including HACCP team meetings.
  • Manage product hold program, including decisions regarding questionable product.
  • Serve as the primary liaison with regulatory officials.
  • Manage all daily responsibilities of the FSQ staff on shift, ensuring no lapses in coverage.
  • Train all related FSQ employees in essential duties and keep them informed of system changes.
  • Investigate root causes of customer complaints and implement measures to prevent recurrence.
  • Perform other duties with similar skill, work conditions, and responsibilities as assigned.

Food Safety Responsibilities

  • Complete required paperwork accurately and honestly where applicable.
  • Adhere to posted GMPs (Good Manufacturing Practices) within the production facility.
  • Report suspicious packages, activities, and individuals where applicable.
  • If monitoring CCPs (Critical Control Points), be trained in HACCP and adhere to approved HACCP plans.
  • Oversee execution of validation and verification activities for food safety programs.
  • Oversee all QPE and Packout Quality Process auditing and reporting on the assigned shift.

Quality Responsibilities

  • Ensure completion of all QPE and Packout auditing by FSQ technicians.
  • Report, investigate, and place on hold any out‑of‑spec product that deviates from quality parameters.
  • Report and make batch adjustments as needed with SDC technicians on out‑of‑spec product.
  • Oversee and investigate quality complaints, complaint trends, and corrective actions.

Supervisory Responsibilities

  • Directly supervise 1–10 employees in the FSQ department.
  • Interview, hire, and train employees.
  • Plan, assign, and direct work within the department.
  • Conduct performance reviews and apply rewards or discipline as needed.
  • Address complaints and resolve problems.

Education and Experience

  • Associate’s degree (A.S.) from a two‑year college or university.
  • 1–2 years Quality Assurance or Food Safety experience and/or training, or an equivalent combination of education and experience.
  • 1–2 years supervisory or managerial experience.
  • Working knowledge of database software, spreadsheet software, and word processing software.

Pay

The pay range for this position is $60,000 to $65,000 per year.

Schedule

This is a first‑shift position, hours are 5 AM – 2 PM.

Benefits

  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off including vacation, sick time, and holidays
  • Education Assistance Program
  • Life insurance and short‑term disability
  • Discounts on Blount products at company retail locations
  • Discretionary annual bonus program

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