Food Quality & Restaurant Experience Advisor

About the role

Ecolab’s EcoSure brand protection division partners with global brands to create end‑to‑end brand protection strategies. The team conducts more than 500,000 assessments annually in 140+ countries, delivering real‑time insights and actionable steps that mitigate brand risk and optimize guest experience. The Brand Protection Advisor in Columbus, OH will deliver on‑site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence.

Responsibilities

• Conduct a variety of brand protection visits at client locations using consulting, coaching, and training to meet client expectations and protect the brand.
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
• Partner with other EcoSure and Ecolab teams to solve client challenges.
• Complete a budgeted number of visits each week while delivering an exceptional client experience.
• Utilize an iPad, Microsoft Suite, and CRM technology to plan and perform essential job functions efficiently.
• Support the growth initiatives of the company and its clients.
• Adhere to HIPAA guidelines (where applicable) while completing operational visits in hotels, restaurants, convenience stores, education, healthcare, and senior‑living facilities.

Requirements

• High school diploma.
• At least two years of hospitality‑industry related experience.
• Current, valid driver’s license with no restrictions.
• Must be 21 years of age or older.
• Residence within a commutable distance of Columbus, OH.
• 100% overnight travel required.
• Ability to work occasional evenings, weekends, and overtime as business needs dictate.
• May be required to obtain ServSafe and/or CP‑FS certification(s) based on customer requirements.
• Physical ability to lift and carry 25 lb, climb, crawl, bend, squat, stand, and walk for extended periods; inspect low and high areas.
• Ability to travel by driving or flying, possessing required identification (Real ID or equivalent).
• Eligibility for a company‑paid vehicle, subject to pre‑employment and ongoing motor‑vehicle‑record checks.

Preferred Qualifications

• Bachelor’s degree in culinary, hospitality, or business.
• Multilingual abilities (Spanish & French preferred).
• High‑level customer service and advanced consultative skills.
• Ability to work well under pressure, juggle tasks, and meet deadlines.
• Strong planning, organizational skills, and high attention to detail.
• Self‑directed work style with initiative, good judgment, and superior decision‑making and problem‑solving abilities.

Benefits

• Comprehensive benefits package from day 1: medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, and discounted childcare resources.
• Paid training program that includes job shadowing, e‑learning modules, structured field activities, and customized classroom‑style training.
• Company‑paid vehicle for business and personal use where applicable.
• Independent schedule management in a self‑directed work environment.
• Culture of safety with top‑notch safety training and personal protective equipment.
• Opportunity to work on meaningful challenges that support clean water, safe food, and healthy environments.
• Inclusive workplace that values diverse perspectives and ideas.

Compensation

The pay range for this position is $51,200 – $76,700, with final compensation based on experience, education, training, geography, and other factors.

Schedule

• 100% overnight travel.
• Occasional evenings, weekends, and overtime as business needs dictate.