Food Operations Manager (CDM)

Make a Difference in the Lives of Our Nation’s Heroes At HMR Veterans Services, we are proud to honor our mission of “Serving Those Who Served.” If you are an adaptable, hands-on food service leader who thrives on stabilizing operations and developing teams, we invite you to join our team as a Food Operations Manager. Why Join HMR Veterans Services? We value our team members and offer a comprehensive benefits package that includes: 401(k) with Company MatchMedical, Dental, and Vision InsuranceEmployee Assistance Program (EAP)Paid Time Off (PTO)Tuition Reimbursement ProgramCompany-Paid Life Insurance*Career Growth OpportunitiesAnd Much More! What You’ll Do As Food Operations Manager, you will provide interim leadership, stabilization, and training support for dietary departments across our long-term care communities. You will serve as the on-site Interim Dietary Director when a facility has a leadership vacancy and, when not assigned to a specific building, deliver dietary training, operational support, and compliance oversight to strengthen department performance and survey readiness across our system. Key Responsibilities Include Serve as Interim Dietary Director for facilities with a leadership vacancy, assuming full responsibility for dietary operations, staffing, compliance, and resident satisfactionAssess dietary operations upon assignment, identify risks and deficiencies, and implement corrective actionsEnsure menus comply with physician orders, therapeutic diets, and regulatory requirements; review and update dietary assessments and care plans in collaboration with residents, families, and the interdisciplinary teamOversee meal service quality, portion control, nourishment programs, and resident satisfactionRecruit, train, coach, and discipline dietary staff to stabilize staffing and ensure compliance with infection control and safety standardsConduct regular inspections of food service areas for sanitation, inventory control, emergency preparedness, and regulatory compliancePrepare facilities for surveys, address dietary-related deficiencies, and assist with plans of correction and follow-up monitoringSupport budget management, food cost controls, inventory oversight, and vendor coordinationProvide on-site and remote training and support to facilities, including onboarding newly hired or promoted Dietary Directors, CDMs, and supervisors on regulations, company systems, and best practicesReinforce standardized dietary workflows, tools, and documentation, and participate in QAPI and system-wide improvement effortsSupport dietary stabilization during new community acquisitions and management transitions, including initial assessments, implementation of company standards, and a structured handoff to permanent leadershipPerform other related duties as assigned Qualifications High school diploma or equivalent requiredRegistered Dietitian (RD) or Certified Dietary Manager (CDM) credential required, with current licensure/certification as applicable by stateCurrent Food Safety Manager certification (e.g., ServSafe) requiredMinimum of two (2) years of supervisory experience in a healthcare or long-term care setting; multi-site or interim leadership experience preferredDemonstrated knowledge of cost control, food service management, and diet therapyWorking knowledge of long-term care regulations, dietary best practices, and financial metrics (e.g., cost reports, PPD, food spend)Strong leadership, coaching, communication, and decision-making skills, with the ability to quickly assess operations and lead teams through changeAbility and willingness to travel up to 90% of the time, including short-notice assignments, overnight stays, and multi-week placements across multiple statesValid driver’s license and flexibility to work varying schedules, including early mornings, evenings, weekends, and holidaysAbility to lift up to 50 pounds, with or without reasonable accommodation, and to stand and walk for extended periodsExperience serving Veteran populations preferred Join a Mission That Matters When you join HMR Veterans Services, you’re not just starting a job—you’re becoming part of a team dedicated to serving those who have served our country. Your leadership ensures our Veterans enjoy safe, nourishing, and dignified dining experiences, making you an essential part of delivering exceptional care to America’s Heroes.