Food Operations Manager 2
About The Job
Sodexo Healthcare is seeking an experienced Food Operations Manager 2 to lead Food & Nutrition Services at Sheppard Pratt Health System, supporting operations across the Towson location. This is an opportunity to lead teams in a mission-driven healthcare environment while partnering with a nationally recognized behavioral health organization. The role offers meaningful impact, leadership growth, and career development.
Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
What's In It For You
- Lead a high-performing team that directly impacts client satisfaction and daily experiences.
- Influence operational excellence through hands-on leadership and strategic planning.
- Manage high-volume dining operations with visibility across service, safety, and financial outcomes.
- Champion sustainability, culinary quality, and continuous improvement initiatives.
- Partner closely with clients to strengthen relationships and deliver on contractual commitments.
- Gain professional growth through ownership of operations, people development, and long-term planning.
What You'll Bring
- Experience leading, training, and developing on-site food service teams.
- Knowledge of HACCP standards, regulatory compliance, and high-volume dining environments.
- Hospitality-focused approach centered on service quality and customer experience.
- Experience planning and executing operational and strategic initiatives aligned with client goals.
- Creative mindset supporting culinary innovation, sustainability, and team engagement.
Requirements
- Education Requirement: Associate degree or equivalent experience
- Management Experience: 2 - 3 years
- Related Experience: 2 - 3 years
Pay
$70000 per year - $90000 per year
What We Offer
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement