Food Hall Hourly Manager

The Food Hall Co.

About the role

The Food Hall Co. creates unique food, beverage, and entertainment experiences that enhance local communities. We develop, design, build, lease, and operate restaurants, bars, and live music venues. Our team members are passionate about food, beverage, entertainment, innovation, and collaboration, always striving to improve and better serve our community.

Responsibilities

• Greet, welcome, and establish rapport with guests professionally and friendly
• Communicate questions or issues to Operational Leadership promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Ensure only the highest quality products are served, meeting each Guest's expectations
• Ensure a high standard of service efficiency, sanitation, training, development, performance, and coaching of Team Members
• Ensure all productivity and quality standards are maintained
• Engage with Guests to ensure Guest satisfaction and retention through table visits
• Accountable for all facets of service, production, and quality controls
• Adhere to responsible alcohol service established by company policy
• Understand and utilize all safety and sanitation practices as defined in the safety program; report any accidents
• Perform opening and closing responsibilities and assign duties to Team Members, including overseeing bar set up and conducting a walk-through of the venue
• Lead and manage successful quality shifts by consistently utilizing systems and tools
• Oversee labor control and conduct inventory on a consistent basis
• Perform other duties and tasks as assigned or determined by General Manager

Qualifications

• Able to read and speak English; bilingual Spanish speaking a plus
• 4+ Years of Experience in food and beverage management roles in a multi-unit setting
• Fun, energetic, and work with a genuine care for the guest experience
• Able to work 45+ hours per week, including days, evenings, nights, weekends, and most holidays
• Able to stand for extended periods and lift at least 50 pounds
• Maintain current Food Handler’s and State Alcohol Serving certifications (upon hire)
• Strong written and oral communication skills
• Excellent judgment and decision-making abilities

Benefits

• Medical, Dental, and Vision insurance benefits are available at the next open enrollment
• 401k available after one year (12-month period with 1,000 hours of service) for individuals 21 years or older
• Pathways for growth and development, with encouraged opportunities for promotion into Leadership roles