Food & Consumables Coach

Role Overview

This leadership position involves managing and developing store teams, ensuring exceptional customer service, and driving sales and profitability within a designated area.

Responsibilities

• Lead and train associates, communicate effectively across all levels, implement business initiatives, and model high service standards
• Oversee customer service programs, resolve issues, and develop action plans for improvement
• Manage financial performance through budgeting, forecasting, and controlling expenses, while optimizing merchandising, inventory, and operational processes
• Recruit, hire, mentor, and promote a diverse, high-performing team, fostering a culture of belonging and accountability
• Build strong stakeholder relationships, support compliance with policies, and promote integrity and ethical practices

Qualifications & Skills

• Minimum of 2 years college or equivalent experience, including retail and supervisory roles
• Preferred qualifications include leadership certifications and experience supervising multiple associates
• Strong communication, collaboration, adaptability, and data-driven decision-making skills are essential

Key Duties

• Develop teams
• Manage store operations
• Ensure excellent customer experiences
• Drive financial results
• Promote a positive, inclusive workplace culture