Food & Beverage Supervisor - Garni

About the Resort

South Florida’s Pier Sixty-Six Resort has returned to Fort Lauderdale, offering a lush 32-acre waterfront enclave with 325 guest rooms, suites, and villas, plus 91 exclusive Private Resort Residences. The resort features 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is designed to inspire and relax, delivering exceptional service and refined touches for extraordinary guest experiences. The resort employs over 600 diverse and talented team members, fostering a caring culture with state-of-the-art facilities, a first-class employee dining room, and a focus on individual welfare and wellbeing.

About the Role

Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts to join our team as a Food & Beverage Supervisor - Garni. This role is ideal for someone who thrives in a fast-paced environment and has a passion for delivering exceptional customer service. Reporting to the Restaurant General Manager, you will lead the restaurant and bar operation with creativity and passion, ensuring five-star service while assisting other F&B outlets as needed.

Responsibilities

• Monitor the bar and indoor/outdoor seating areas in a supervisory capacity, with cross-utilization in other food and beverage outlets as necessary.
• Ensure all guests receive a flawless welcome and dining experience through attentive service staff.
• Fill in wherever needed to maintain the highest guest service standards, adhering to Forbes standards.
• Handle guest inquiries, complaints, or special requests with professionalism and efficiency.
• Adhere to departmental policies and procedures while ensuring smooth service flow and coordination between the kitchen and front-of-house.
• Address staff concerns and customer feedback to improve service and team dynamics.
• Train and motivate staff to uphold the highest standards of service and presentation.
• Maintain cleanliness of the immediate work area and the general property.
• Resolve issues promptly and professionally to ensure high levels of customer satisfaction.
• Maintain complete knowledge of all liquor brands, beers, non-alcoholic selections, correct glassware, and garnishes for beverages and food.
• Perform additional tasks assigned by management.

Requirements

• High School Diploma or GED recommended.
• TIPS certification required (or obtain within 30 days of hire).
• Current Food Handlers card required.
• Minimum of one year of supervisor experience in a luxury resort setting preferred.
• Ability to interact effectively with all associates and guests.
• Ability to work well in stressful, high-pressure situations.
• Must be able to stand or walk for extended periods.
• Flexibility to work days, evenings, weekends, and holidays.
• Ability to work under variable temperature conditions.
• Ability to endure abundant physical movements throughout work areas.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Employee assistance program.
• Paid time off and sick time.
• 401(k) plan with company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.