Food & Beverage Operations Manager

Responsibilities

• Oversee the execution of banquets and special events, partnering with Events and Culinary teams to deliver seamless, high-quality experiences.
• Cook up event logistics including staffing, room setup, service flow, breakdown, and vendor elements such as rentals and décor.
• Lead daily front-of-house operations, ensuring a consistently high level of service and an exceptional guest experience.
• Be a visible, hands-on leader—engaging with guests, anticipating needs, and resolving concerns in real time.
• Support departmental financial goals including budgeting, forecasting, purchasing, and inventory control, while identifying opportunities to improve profitability.
• Hire, train, and develop a high-performing team, providing ongoing coaching and fostering a culture of accountability and service excellence.
• Maintain proper staffing levels to support both daily operations and special events.
• Lead and support training initiatives focused on service standards, food safety, and product knowledge.
• Maintain compliance with all food safety, sanitation, and alcohol service regulations.
• Partner cross-functionally with Culinary, Events, Purchasing, and vendor partners to ensure alignment and operational success.
• Communicate effectively across teams to support smooth execution and continuous improvement.

Qualifications

• 3+ years of experience in Food & Beverage or related field
• 2+ years in a leadership or management role
• Experience in hospitality (hotel, resort, or destination spa) strongly preferred
• Associate’s Degree in Hospitality, Business Administration, or related field preferred
• TIPS certification (required)
• Serve Safe Manager Certification (required)