Food & Beverage Manager - Bar Marti

About the role

The primary function of this role is to lead the Bar Marti team by maintaining and establishing new training for all positions. The ideal candidate will be proactive, enhance service, and ensure all colleagues are following BHC Values. The Manager is expected to be continuously looking to improve and develop our services, which allows us to stay on top of new trends, all while maintaining our reputation for outstanding service in the industry.

Responsibilities

• Aid F&B management in the overall day-to-day operations.
• Ensure completion of all service shift opening/closing duties.
• Ensure the set-up of all dining outlets, common spaces, and function spaces for the day.
• Inspect the restaurant environment and entrance area, ensuring that all standards are met, rectifying any deficiencies, and maintaining cleanliness at all times.
• Inspect tables and stations, ensuring that all setups meet the departmental standards, check throughout the meal period, and report any deficiencies.
• Ensure quality Food & Beverage service is delivered first while maintaining adherence to budgeted payroll and overhead costs.
• Conduct pre-meal informational briefings with staff so that all are knowledgeable about dishes, cooking methods, changes, menu items, specials, etc.
• Behave as a role model, communicate effectively with employees, act as a motivating influence, training all new team members.
• Aid F&B management in training, scheduling, and Payroll.
• Handle any guest incidents, ensuring 100% guest satisfaction.
• Record and distribute all Glitch reports, following up on any incidents.
• Ensure respect for safe food handling procedures and a safe working environment.
• Complete Daily Pass-along, communicating all relevant notes for each shift.
• Work as an active member of the management team.
• Create professional relationships and active involvement with all hotel operations, including but not limited to; daily, and weekly management meetings, and supporting all team members, including the Manager on Duty.
• Support special events, pop-ups, and new outlet openings with operational oversight.
• Maintain consistent service standards and guest experience across all venues.
• Train and mentor staff in various outlets, adapting to each team’s needs and service style.
• Troubleshoot operational issues and implement quick, effective solutions.
• Collaborate with culinary and service teams to maintain high-quality food and beverage delivery.
• Monitor guest feedback and implement improvements to enhance satisfaction.
• Maintain compliance with health, safety, and sanitation standards across all outlets.
• Assist with scheduling, payroll, and inventory management as needed in each outlet.

Requirements

• Minimum of two (2) years in a luxury hotel restaurant managerial role.
• Excellent knowledge of food, wine, and fine dining operations.
• Experience in completing administrative tasks, including reporting, budgeting, project management, etc.
• Strong supervisory and leadership skills.
• Ability to build a strong, cohesive relationship with back-of-house leadership.
• Excellent interpersonal skills with a focus on guest satisfaction, time management, organizational skills, and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.

Skills

• Proactive attitude.
• Service enhancement.
• Value adherence.
• Service improvement.
• Operational oversight.
• Guest incident handling.
• Glitch report creation.
• Safe work environment maintenance.
• Pass-along completion.
• Team member support.
• Special event coordination.
• Staff training and mentoring.
• Operational issue troubleshooting.
• Culinary and service team collaboration.
• Guest feedback monitoring.
• Health, safety, and sanitation compliance.
• Scheduling, payroll, and inventory management.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.