Food & Beverage Manager

Banquets

• Supervise and direct banquet associates, including captains, servers, lead housepersons, and houseperson.
• Execute all banquets special events.
• Conduct pre-event meetings and ensure event order (BEOs) are accurate and communicated.
• Ensure client specifications and expectations are met or exceeded.
• Work closely with Sales and Catering team to confirm events details.
• Manage staffing levels, schedules, and payroll to ensure efficient operations.
• Prepare and finalize Banquet checks for clients and submit daily for income audit.
• Train and develop assigned personnel to meet departmental responsibilities.
• Effectively communicate and disseminate information to employees.

Outlets

• Oversee daily outlets operations, ensuring smooth and efficient service.
• Address and resolve any guest issues or concerns promptly and professionally.
• Maintain a visible presence on the floor during peak dining, times to engage with guests and oversee service quality.
• Ensure that the restaurant ambiance, cleanliness, and overall atmosphere meet and exceed guest expectations.
• Ensure compliance with health, safety, and sanitation regulations.

Qualifications and Requirements

• Education & Experience: At least Three Years of previous Food & Beverage. Banquets Supervisory or management a plus.
• Proficiency in restaurant management software and Microsoft Office Suite. MICROS a plus.
• Licenses/Certifications: California Food HandlerTIPs Alcohol Certification.
• Physical Demands: Requires walking or standing to a significant degree. Ability to lift 50 lbs.
• Required Competencies: Prior management experience, Good leadership qualities, Knowledge of standards, Ability to work a flexible schedule including weekends and holidays, Excellent verbal and written communications skills.

Responsibilities

• Supervise and direct banquet associates, including captains, servers, lead housepersons, and houseperson.
• Execute all banquets special events.
• Conduct pre-event meetings and ensure event order (BEOs) are accurate and communicated.
• Ensure client specifications and expectations are met or exceeded.
• Work closely with Sales and Catering team to confirm events details.
• Manage staffing levels, schedules, and payroll to ensure efficient operations.
• Prepare and finalize Banquet checks for clients and submit daily for income audit.
• Train and develop assigned personnel to meet departmental responsibilities.
• Effectively communicate and disseminate information to employees.
• During light events or no events week, assist Director of Food & Beverage in the F &B outlets.
• Manage and control labor costs and payroll through effective scheduling.

Outlets

• Oversee daily outlets operations, ensuring smooth and efficient service.
• Address and resolve any guest issues or concerns promptly and professionally.
• Maintain a visible presence on the floor during peak dining, times to engage with guests and oversee service quality.
• Ensure that the restaurant ambiance, cleanliness, and overall atmosphere meet and exceed guest expectations.
• Ensure compliance with health, safety, and sanitation regulations.

Physical Demands

• Requires walking or standing to a significant degree.
• Ability to lift 50 lbs.

Required Competencies

• Prior management experience.
• Good leadership qualities.
• Knowledge of standards.
• Ability to work a flexible schedule including weekends and holidays.
• Excellent verbal and written communications skills.

Pay

Not specified.

Schedule

Not specified.

Benefits

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Location

The position is located at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.