Food & Beverage Assistant - Rusutsu - Winter 26/27

About Us

Niseko Portfolio is an innovative property management and holiday rental company with an expanding collection of premium accommodations in Niseko and Rusutsu. We offer a diverse range of high-quality lodging options, including boutique hotels, luxury condominiums, and charming holiday homes, all tailored to provide the ultimate getaway experience. At Niseko Portfolio, we pride ourselves on building strong, lasting relationships with our clients, ensuring that each guest enjoys a seamless and memorable stay. Whether you’re here for world-class skiing, outdoor adventures, or simply to relax and unwind, we are dedicated to helping you make the most of your holiday.

Responsibilities

• Deliver warm, attentive, and exceptional customer service at all times
• Prepare food and beverages to a consistently high standard
• Develop in-depth knowledge of our offerings, and confidently communicate these to guests
• Stay informed about local events, services, and the Niseko area to provide tailored recommendations
• Accurately process transactions using a POS system and cash register
• Maintain a clean, organized, and inviting venue that meets the highest standards of hygiene and presentation
• Build genuine rapport with guests, creating a welcoming, memorable experience
• Actively promote products and services from our sister companies

Requirements

• Applicants must be over the age of 20 to serve alcohol in Japan
• Proven experience in the hospitality sector, with a strong track record of exceptional service
• Enthusiastic, knowledgeable, and genuinely passionate about hospitality
• Ability to thrive in a fast-paced environment, confidently interacting with customers in any situation
• Outstanding interpersonal skills, with a natural ability to build rapport and create a welcoming atmosphere
• Strong organizational and multitasking abilities, coupled with a keen eye for detail
• A passion for travel, winter sports, and exploring new destinations
• Fluency in English, with excellent communication skills
• Must have, or be eligible for, a working holiday visa

Benefits

• ¥15,000 Staff Accommodation - just 5 minutes drive from the resort - staff car will be available under strict rules
• Full-time Employment, Including Paid Training - Work with us from December 1st, 2026 to February 25th, 2027, with the possibility of extending your contract depending on availability and performance
• Competitive Pay - Earn ¥1300 per hour with an estimated 30 - 35 hours per week - ensuring a solid income while you enjoy life in Niseko
• Plenty of Skiing/Riding Time - With a schedule that allows ample time for leisure, you can hit the slopes and make the most of Niseko's world-class ski resorts
• Discounted Activities & Services - Access exclusive discounts for a wide range of activities and services in the Niseko area, from Explore Niseko, Hokkaido Core and Niseko Portfolio
• Complimentary Transfer - We’ll provide a free transfer from New Chitose Airport to your staff accommodation

Schedule

Full-time employment from December 1st, 2026 to February 25th, 2027, with the possibility of extension. Estimated 30 - 35 hours per week.

Pay

¥1300 per hour.