Food & Beverage Administrative Assistant

How You’ll Shape The Experience

Assist in the organization and clerical duties by functioning as the central contact for information specific to this department.

• Professionally answer and direct telephone calls, greet clients, and respond to inbound phone, email, and written inquiries within established response timelines.
• Maintain an organized, professional office environment and an accurate, confidential, and user-friendly filing system.
• Create, prepare, and distribute reports, presentations, correspondence, and proposals for departmental needs.
• Conduct property tours and educate current and prospective customers on property features, products, and services.
• Build and maintain positive working relationships across all hotel departments to ensure efficient communication and service delivery.
• Collaborate with Food & Beverage, Front Office, Housekeeping, and Culinary teams to create and deliver guest amenities and gifts.
• Provide administrative support to Food & Beverage members and assist with departmental operations as needed.
• Ensure all guest, client, and internal communications are handled professionally, accurately, and in a timely manner.

ACADEMIC BACKGROUND

• HS Diploma or equivalent
• Minimum 2 years of Administrative Assistance or similar experience
• Computer skills including word processing, spreadsheets, and brand property Management System(s)
• Excellent communication and listening skills

Position Requirements

• Successful completion of a background check is required prior to employment.