Food and Beverage Supervisor- Chandelier Bar

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Chandelier Bar team as a Food and Beverage Supervisor. As a F&B Supervisor, you will take an active role in the supervision of the restaurant and/or bar, anticipating guests' needs while greeting, seating, and serving guests.

Responsibilities

• Lead daily restaurant and bar operations, ensuring seamless service execution, maintaining exceptional standards, and providing hands-on support to the team as needed.
• Anticipate guest needs, deliver personalized service, and promptly resolve concerns to create memorable dining experiences.
• Manage guest feedback professionally, addressing complaints and recognizing compliments while communicating key insights to leadership.
• Support team success through daily service briefings, training, coaching, and participation in departmental meetings to uphold Four Seasons service standards.
• Partner with restaurant leadership to maintain the highest levels of service, presentation, hygiene, and operational excellence, while serving as Manager on Duty in their absence.

Requirements

• High reading, writing, and oral proficiency in the English language.
• 2 years of previous supervisory or management experience in Food & Beverage.
• College degree or equivalent preferred.
• Valid Work Authorization for the United States.

What to expect

• Work a flexible schedule of approximately 45 hours per week that includes mornings, nights, weekends, and holidays. Extended shifts may be needed.
• Work in a fast-paced environment that requires continuous movement and standing, engaging with guests and team members throughout your shift.

Benefits

• A rewarding work culture, with mentoring, training, and development opportunities.
• Comprehensive benefits package including world-class medical, dental, and vision insurance.
• 401k participation with a company matching program after 30 days of employment.
• Discounted accommodations at Four Seasons worldwide.
• Comprehensive time off package including vacation pay, sick pay, and 9 paid holidays, including Mardi Gras.
• Complimentary employee meals prepared by the Four Seasons culinary team.
• Complimentary uniforms that are laundered by our housekeeping department.
• Discounted parking near the hotel.
• And much more!