Food And Beverage Supervisor
Wycliffe Golf & Country Club · Wellington, FL · 3 wk ago
On-siteManagementFull-time
Role Description
The Food and Beverage Supervisor is a full-time, on-site role based at Wycliffe Golf & Country Club in Wellington, FL. This role oversees daily front-of-house food and beverage operations across the club’s dining venues, ensuring that service is efficient, courteous, and aligned with club standards.
Responsibilities
- Lead by example through a visible, hands-on approach to service and leadership.
- Serve as the primary point of contact for member concerns and service issues.
- Support the execution of exceptional member and guest experiences by ensuring service standards are consistently upheld.
- Assist with training, coaching, scheduling, and mentoring front-of-house team members.
- Foster a positive, respectful, and team-oriented work environment.
- Conduct pre-shift lineups and communicate daily priorities, events, and service expectations.
- Ensure cleanliness, sanitation, safety, and appearance standards are maintained throughout all dining and service areas.
- Address member concerns and service opportunities promptly and professionally.
- Support special events, banquets, club functions, and seasonal programming as needed.
- Assist in monitoring labor efficiencies, service flow, and operational effectiveness.
- Partner closely with Culinary, Club Operations, and leadership teams to ensure seamless member experiences.
- Maintain strong floor presence during service by interacting with members, touching tables, and supporting staff throughout operations.
- Promote a culture of accountability, hospitality, professionalism, and continuous improvement.
- Absorb and maintain inventory management and maintenance of dining room supplies, equipment, and service items.
- Ensure compliance with all food safety, alcohol service, OSHA, and company policies and procedures.
- Assist in onboarding and development of new team members through coaching and mentorship.
Qualifications
- Minimum of 2 years of supervisory or leadership experience in food & beverage, hospitality, restaurant, hotel, resort, or private club operations preferred.
- Private club or upscale hospitality experience strongly preferred.
- Strong leadership, communication, and relationship-building skills.
- Ability to remain calm, organized, and solutions-oriented in a fast-paced environment.
- Demonstrated passion for hospitality and member service excellence.
- Ability to coach, motivate, and develop team members.
- Strong organizational, time management, and problem-solving abilities.
- Ability to work collaboratively across departments and support operational needs.
- Food safety and alcohol service certifications preferred or required upon hire.
Physical Requirements
- Ability to stand and walk for extended periods throughout shifts.
- Ability to lift and carry up to 40 pounds periodically.
- Ability to work in indoor and outdoor environments, including exposure to varying temperatures and weather conditions.
- Ability to work evenings, weekends, holidays, and seasonal schedules based on business demands.