Food and Beverage Supervisor

About the role

The Food & Beverage Supervisor supports the daily operations of the Ranch’s food and beverage program while ensuring the highest level of service and guest satisfaction. This is a hands-on leadership role working closely with both Front of House and Back of House teams to maintain quality, support the team, and ensure the restaurant operates smoothly and efficiently.

Responsibilities

• Coordinate Front of House and Back of House operations
• Ensure the highest level of guest satisfaction through attentive and professional service
• Support and supervise daily restaurant operations and staff
• Organize and supervise shifts while maintaining appropriate staffing levels
• Train, coach, and support new and existing team members
• Respond to guest concerns and complaints quickly, efficiently, and courteously
• Maintain high standards for food quality, service, cleanliness, and presentation
• Assist with hiring and developing qualified culinary and service team members
• Monitor inventory and assist with ordering food, beverages, kitchen supplies, and cleaning products
• Work with vendors and regularly review product quality and pricing
• Ensure compliance with all food safety, sanitation, and workplace safety standards
• Monitor operational costs and identify opportunities to reduce waste and improve efficiency
• Assist with revenue reporting, budgeting, and financial controls
• Help develop and implement policies and procedures that support consistent restaurant operations
• Lead by example and support the team during busy service periods
• Work closely with other departments to ensure a seamless Sorrel River Ranch guest experience
• Perform other duties as assigned

Qualifications

• Proven experience in a similar role
• Experience working in both Front of House and Back of House operations preferred
• Strong food and beverage knowledge, including the ability to understand and communicate menu ingredients and dishes
• Previous experience leading, training, and motivating a hospitality team
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Strong problem-solving and decision-making skills
• Must be computer and industry software savvy; Toast Tables and POS is preferred
• Ability to work in a fast-paced, demanding environment
• Flexible schedule including days, nights, weekends, and holidays
• High ethical standards and professional appearance

Benefits

• Health benefits
• Paid vacation time
• Affordable housing at the Ranch; limited rental housing may be available on a first-come, first-served basis