Food and Beverage Supervisor

About the role

We are looking for an individual with an upbeat, outgoing personality to join our Food and Beverage team at The Roosevelt New Orleans, A Waldorf Astoria Hotel. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Food and Beverage.

Responsibilities

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures.
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience.
• Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment.
• Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Requirements

• Demonstration of Hilton’s Values: Integrity, Leadership, Teamwork, Ownership, and a sense of urgency (Now).
• Key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.
• Passion for delivering exceptional guest experiences in the hospitality industry.

Benefits

• Medical and Vision Insurance (Blue Cross Blue Shield of Louisiana)*
• Dental and Voluntary Insurance (SunLife)*
• Flexible Spending Account (FSA) through WEX
• 401(k) Retirement Plan with up to 5% employer match (Fidelity)**
• Employee Assistance Program (EAP) through ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts (Restaurants, Gift Shop, and Spa)
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

*Medical/Dental coverage begins on the first of the month following 60 days of employment.
**401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

Pay

$20.00 per hour

Schedule

Full time

Location

The Roosevelt New Orleans, A Waldorf Astoria Hotel (on-site), located near the French Quarter and within walking distance to Jackson Square, Bourbon Street, and the Arts and Warehouse District.