Food and Beverage Supervisor

Key Strengths for Success

• Strong leadership skills with the ability to supervise, train, and motivate a team.
• Excellent guest service and conflict-resolution abilities.
• Strong organizational skills for scheduling, coordinating, and managing daily operations.
• Attention to detail in cleanliness, presentation, and service delivery.
• Able to multitask and adapt in a fast-paced environment.

Responsibilities

• Schedule dining reservations, coordinate special events, and arrange services for parties or groups.
• Greet guests, escort them to tables, provide menus, and ensure a welcoming experience.
• Address and resolve guest complaints effectively and professionally.
• Assign work tasks and oversee daily activities of associates to ensure smooth operations.
• Inspect serving stations for neatness, cleanliness, and readiness; requisition supplies as needed.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Manage cash handling responsibilities, including collecting payments, verifying receipts, and balancing registers.
• Reward and recognize team members who use empowerment to meet or exceed guest expectations.

Requirements

• At least one year of experience as a cashier, two years of experience as a server, and one year in direct sales or retail; or an equivalent combination of experience.
• Previous supervisory or leadership experience in food and beverage preferred.

Qualifications

• High School Diploma or equivalent required.

Skills

• Leadership
• Guest Service
• Organizational Skills
• Cleaning
• Conflict Resolution
• Scheduling
• Customer Service
• Event Coordination
• Cash Handling
• Menu Planning
• Beverage Preparation
• Order Expediting
• Team Management

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time