Food and Beverage Supervisor
Q Casino + Resort · Dubuque, IA · 1 mo ago
ManagementFull-time
BASIC FUNCTION
Oversee the operation of the Food and Beverage to ensure it runs smoothly and efficiently to provide customer satisfaction.
ORGANIZATIONAL RELATIONSHIPS
Reports to: Assistant Food and Beverage Director / Restaurant Manager
Supervises: Hosts/Hostesses, Bussers, Food Servers, Expeditors, Bartenders
Specific Duties And Responsibilities
- Open, supervise, and close department as needed.
- Supervise and check out staff members.
- Verify and balance all employee paperwork.
- Instruct and assist employees with job duties.
- Assign, check and monitor work schedules.
- Aid in setting up meetings and parties.
- Ensure rotation of stock items to avoid expiration date.
- Compile monthly inventory.
- Order supplies as needed.
- Train new staff members.
- Know the function of all areas in Food and Beverage.
- Know POS reports and how to balance to Micros end of shifts.
- Track tips for staff.
- Other tasks as assigned.
Education, Training And Experience
- 2 years business degree or equivalent experience.
- Prior supervisory or management experience helpful.
STANDARDS OF PERFORMANCE
- Good oral communication skills.
- Good written communication skills.
- Good customer service skills.
- Able to motivate others.
- Completion of State approved sanitation course.
Mental And Physical Requirements
- Heavy work, ability to move up to 100 lbs.
- Standing and walking for long periods of time.
WORKING ENVIRONMENT AND CONDITIONS
- Loud noise levels (slot machines).
- This position is exposed to cigarette smoke.
- This position occasionally has outside activities, therefore, has exposure to weather conditions.
EQUIPMENT AND TOOLS
- General Office Equipment Including, But Not Limited To POS/printers/touchscreens
- Computer
- Copier
- Coffee machines
- Calculator
- Credit card machine
- Phones
- Wrenches
- Hand carts
- Beer kegs and CO2 cylinders