Food and Beverage Supervisor

Food and Beverage Supervisor

A Food and Beverage Supervisor assists in overseeing daily operations within the hospitality dining areas to ensure quality service, Member satisfaction, and efficient team performance.

• Supervise daily food and beverage operations
• Lead and support servers, bartenders, hosts, and food runners
• Ensure excellent customer service and Member satisfaction
• Maintain food quality, presentation, and cleanliness standards
• Handle customer concerns and resolve service issues professionally
• Assist with shift coordination when necessary
• Help coach new employees on company procedures and service expectations
• Enforce health, safety, and sanitation regulations
• Maintain inventory and assist with ordering supplies
• Support monthly beverage inventory
• Communicate effectively with the kitchen and management teams
• Help maintain labor cost controls
• Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards.
• Adapts to changing duties, as required, based on business needs.

Skills

• Strong leadership and team management abilities
• Excellent customer service and relationship-building skills
• Effective problem-solving and decision-making capabilities
• Exceptional organizational, multitasking, and prioritization skills
• Strong time management with the ability to meet deadlines
• Strong attention to detail and accuracy
• Conflict resolution and interpersonal communication skills
• Professional verbal and written communication abilities

Desirable Requirements

• High school diploma or equivalent required
• 1 year Hospitality or restaurant experience preferred
• Previous leadership or supervisory experience preferred
• Ability to work in a fast-paced environment
• Knowledge of food safety and sanitation standards
• Flexible schedule including nights, weekends, and holidays
• Ability to stand for long periods of time
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday
• Required to exert physical effort in handling objects more or less than 30 pounds

Physical Demands

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday.
• Required to walk or stand for long periods.
• Required to exert physical effort in handling objects more or less than 30 pounds.

EEO Statement

The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.