Food and Beverage Supervisor

Fairlane Hotel is a 79-room independent boutique property in downtown Nashville, steps from Printer's Alley. Modern Love, the restaurant inside Fairlane Hotel, operates from 7:00 AM to 10:00 PM daily across café, bar, full-service dining, and room service.

About the role

The Food and Beverage Supervisor oversees day-to-day service operations at Modern Love, leading the front-of-house team through all dayparts—breakfast, lunch, and dinner—covering barista, bar, and table service. The role involves working service directly while maintaining quality, service flow, and regulatory compliance. While centered on Modern Love, the supervisor may also oversee or assist banquets, events, and seasonal pop-ups as needed.

Responsibilities

• Oversee day-to-day operations across all shifts, from morning café service through dinner, ensuring smooth, professional service with strong communication across departments.
• Lead by example by taking guest orders, running food and drinks, making espresso and coffee beverages, and assisting with barista, bar, or table service as needed.
• Conduct pre-shift meetings to set expectations and communicate noteworthy changes, memos, and in-the-moment notes.
• Maintain open communication and professional relationships with the team to enable collaboration and operational troubleshooting.
• Ensure guest satisfaction across café, bar, and dining service; address guest concerns promptly and professionally.
• Support the training and onboarding of front-of-house associates across barista, bar, and service stations.
• Reinforce service, presentation, and responsible alcohol service standards across all dayparts.
• Ensure the team follows opening, closing, and sidework checklists and Fairlane Hotel service procedures.
• Ensure adherence to all local, state, and federal regulations related to food safety and alcohol service.
• Conduct daily inspections of workspaces and equipment for compliance with health, safety, and hygiene standards.
• Evaluate café, bar, and restaurant equipment periodically for repairs and maintenance; report as needed.
• Manage and monitor inventory needs across café, bar, and dining.
• Maintain accurate sales records and track cash receipts.
• Input all tips into the tip sheet promptly and correctly after shifts.
• Submit end-of-shift notes promptly and with necessary detail; perform all other duties as assigned.

Requirements

• Minimum 2 years of experience in food and beverage operations; 1+ years in a supervisory role preferred.
• Experience across multiple service styles (café/barista, bar, and full-service dining) or the ability to learn and supervise all three.
• Strong leadership and team management skills, with experience in servant leadership and teamwork.
• Excellent interpersonal and customer service skills, with exceptional time management and attention to detail.
• Familiarity with food handling, safety, responsible alcohol service, and restaurant compliance guidelines.
• Must be eligible to work in the USA and willing to undergo a background check.

Preferred Qualifications

• Prior supervisory experience in an upscale, boutique, or hotel food and beverage setting.
• Barista or specialty coffee experience and craft bar experience.
• Experience supporting banquets, events, or seasonal pop-ups.

Schedule

Be available for opening and closing shifts covering the 7:00 AM to 10:00 PM operation, including nights, weekends, holidays, and special events. Oversee or assist banquets and events, seasonal pop-ups, or other outlets beyond Modern Love as needed.

Benefits

• PTO beginning on the first day of hire
• 401(k) retirement program, eligible after 6 months
• Complimentary parking
• Discounted meals at Modern Love
• Hotel discounts
• Opportunities for advancement within a growing boutique hotel group
• Medical, dental, and vision insurance effective the first of the month following 30 days of employment (full-time associates only)
• Short-term and long-term disability (full-time associates only)
• Life insurance (full-time associates only)