Food and Beverage Service Attendant - Full Time

About the role

The Food and Beverage Attendant (FB) plays a crucial role in ensuring the smooth operation and guest satisfaction at Sonesta International Hotels. This position involves setting up, servicing, and breaking down food and beverage buffets, preparing meals, and interacting professionally with guests.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas.
• Maintain adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. in buffet areas; replenish as necessary.
• Follow preparation methods, times, quality, and presentation standards; monitor taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods.
• Prepare salads, sandwiches, soups for sale in the shoppe.
• Proactively welcome guests and respond to requests in a prompt and professional manner; refer serious matters to management as necessary.
• Maintain clean, neat, and well-organized work and buffet areas, including hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerators/freezers, service areas, walls, floors, sneeze guards, and counters.
• Empty trash receptacles, clean and clear tables as needed.
• Check the working condition of equipment and machinery in accordance with specifications; report all unsafe or malfunctioning equipment, safety hazards, or maintenance and repair needs to supervisors.
• Auxiliary in the set-up and breakdown of meeting rooms; serve, maintain, and clean for all food and beverage service as part of all hotel meetings.
• Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards, and hotel requirements.
• Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state, and local laws, brand standards, and hotel requirements.
• Perform other duties as assigned.

Qualifications and Requirements

• Some previous food and beverage experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is required; other languages beneficial.
• Basic reading, writing, and mathematical abilities preferred.
• Frequent standing, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting, or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• May be required to obtain a ServSafe certification.
• May be required to obtain a TIPS certification.
• Will be required to work mornings, evenings, weekends, and holidays.

Pay and Additional Job Information

Pay range from $17.00 to $18.00 per hour. Base pay offered may vary depending on various factors including but not limited to job-related knowledge, skills, and experience. Additional benefits include medical, dental, and vision insurance, a Health Savings Account (HSA) with company match, a 401(k) retirement plan with company match, paid vacation and sick time, paid parental leave, company-paid life insurance, company-paid short-term and long-term disability, hospital indemnity, critical illness, and accident insurance, educational assistance, Sonesta hotel discounts, additional perks, and employee discounts. Equal opportunity employer.