Food and Beverage Operations Supervisor

Responsibilities

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards, and procedures.
• Supports and supervises an effective monthly self-inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Understands employee positions well enough to perform duties in employees' absence.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Checks staffing levels and ensures all employees are in uniform and on time.
• Maintains a high level of guest care during their visit.
• Manages inventory so that all necessary ingredients are stocked for service.
• Captures trends and makes recommendations for improvements in the cleaning program across all F&B areas.
• Supports the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Qualifications

• A high school diploma or equivalent.
• 1-3 years of kitchen management experience.
• Working knowledge of food safety and sanitation standards.
• Able to multi-task and work in a fast-paced environment.
• Excellent communication, problem-solving, and organizational skills.
• Able to work flexible hours, including evenings, weekends, and all holidays.