Food & Beverage Operations Supervisor

About the Role

At Marriott Vacations Worldwide (MVW), we create memorable vacation experiences for travelers worldwide in a supportive and beautiful environment. As a Food & Beverage Ops Supervisor, you'll play a key role in delivering exceptional experiences and events for our Owners/guests, ensuring meaningful moments are made together.

Responsibilities

• Inspect storage areas for organization, FIFO (First In First Out) compliance, and cleanliness, rectifying any deficiencies.
• Complete inventories of supplies, food, and liquor, check stock, and requisition necessary items.
• Lead shifts and supervise associates as scheduled.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Assist other departments to ensure optimal guest service.
• Train associates in company core values, job roles, responsibilities, and technical/service aspects.
• Collaborate with management to recognize hourly associates' performance contributions.
• Assist in hourly duties as needed to ensure proper coverage and guest satisfaction.

Guest Experience and Company Standards

• Welcome and greet guests, anticipating and addressing their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals and adhere to company policies and safety procedures.

Requirements

• Availability to work various shifts, holidays, and both weekend days.
• Physical ability to reach overhead and below the knees, bend, twist, pull, stoop, stand, sit, or walk for extended periods.
• Lift, carry, push, or pull items weighing up to 25 lbs without assistance.
• May require background and drug screening in accordance with company policy and legal requirements.

Benefits

• Competitive pay: $24.40 per hour.
• Medical, dental, vision, and 401K opportunities.
• Travel discounts.
• Credit Union Membership.
• Tuition reimbursement.
• Professional counseling and family support.
• Growth and development opportunities.
• Site-specific perks:
  • Free on-site parking.
  • Discounts at all on-site Food & Beverage outlets.
  • Work shoe credit through Shoes for Crews twice a year.
  • Company-branded coat/jacket for outdoor and travel roles.
  • Hats, sunscreen, and t-shirts for outdoor roles as needed.
  • Bi-annual team building events.
  • Quarterly celebrations, Associate of the Month, Associate Appreciation Week, and Housekeeping Appreciation Week.
  • Guest Satisfaction Survey awards (up to $100/month for meeting department goals).