Food and Beverage Administrative Assistant

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Acts as a primary point of contact for distributing important information among the five restaurants, bar department, and F&B leadership regarding scheduling, payroll, accounting, HR, and operations.
• Affords assistance with payroll every other Sunday by addressing inquiries and resolving overlooked items for F&B Managers and Supervisors.
• Manages and maintains F&B department records, files, and documentation.
• Prepares and types internal communications, memos, and reports for the F&B team.
• Answers department phone calls and provides professional communication support.
• Takes and distributes minutes for F&B meetings.
• Tracks and processes employee attendance-related paperwork, including late arrivals, early departures, and call-offs for supervisors and managers.
• Works proactively to fill open shifts across all F&B outlets due to vacations, events, holidays, and last-minute call-offs.
• Schedules interviews for F&B applicants, ensuring HR is informed and prepared for their arrival.
• Maintains and updates the employee-supervisor list for Payroll, HR, Reception, and the F&B office.
• Orders small-wares and submits purchase orders (P.O.s) for all F&B outlets as requested by managers.
• Works with the F&B Director on menu creation and distribution for banquet and catering events.
• Collaborates with the Marketing team to support and promote F&B-related promotions and events.
• Notifies staff of upcoming meetings and required training, including but not limited to New Employee Orientation (NEO), TIPS training, and monthly department meetings.
• Assists with F&B reporting as needed.
• Covers administrative tasks, including handling mail, calls, and urgent matters when the F&B Director is absent.
• Performs all duties in compliance with safety standards, health standards, all internal policies and procedures, and in compliance with the Colorado Limited Gaming Act.
• Regular and reliable attendance is a fundamental requirement of this position.

QUALIFICATION REQUIREMENTS

• Demonstrated experience working in the food and beverage environment is greatly preferred.
• Demonstrated experience performing within specific deadlines or under pressure.

EDUCATION AND/OR EXPERIENCE

• Graduation from High School or equivalent.
• Prefer demonstrated experience working in the food and beverage industry.
• Experience working as an administrative assistant is also greatly preferred.

OTHER SKILLS/ABILITIES

• Strong computer and technology skills with experience in Google Workspace (Docs, Sheets, Slides, etc.).
• Experience with Agilysis (preferred but not required).
• Highly organized with excellent time management and attention to detail.
• Strong work ethic and ability to work independently.
• Flexibility and adaptability in a fast-paced hospitality environment.
• Excellent communication and interpersonal skills to coordinate with multiple departments and vendors.
• Ability to handle confidential information with discretion and professionalism.

PAYMENT AND BENEFITS

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.