FOH Supervisor

About the role

We are seeking a Supervisor to join our dynamic team at Tocaya. As a key member of the management team, you will play a crucial role in maintaining a positive environment and ensuring the smooth operation of the store.

Responsibilities

• Assist the General Manager in maintaining a positive environment and setting a positive tone and flow for the shift.
• Oversee opening/closing setup and procedures, perform daily food safety and quality checks.
• Lead pre-shift meetings.
• Interview, hire, and train staff.
• Submit nightly reporting (including large monetary handling).
• Be fully capable of performing all positions as needed in addition to assisting guests and handling guest complaints.

Qualifications

• Basic computer skills required.
• Must be able to work overtime, weekends, evenings, and special events as needed.
• Must be well organized, capable of multitasking, and extremely detail-oriented.
• Must have excellent verbal and written communication skills.
• Knowledge of the industry and relevant health and safety regulations.
• Current manager food handler card.
• Leadership skills and ability to make decisions quickly and under pressure.

Requirements

• Must be able to lift up to 35 lbs, and frequently lift and bend from the waist.
• Must be able to stand for long periods.
• Frequent use of hands and arms in repetitive motions.
• Must be able to adjust vision to both day and night lighting, and be able to focus on both distant and close ranges.
• Regularly required to handle hot food and alcoholic beverages.
• A high school diploma or GED is preferred.