FOH Supervisor

Key Purpose

The FOH Supervisor’s purpose is to drive customer service, employee engagement, safety programs, signage, and provide micro kitchen supervision. They are responsible for satisfying the client and customer's needs by providing high quality, cost-effective food service operations. The FOH Supervisor shall participate and lead in establishing corporate employee training and development programs as instructed by the Food Service Manager or General Manager.

Success Criteria

• Effective Team building
• Solve any customer complaints or issues
• Follow all food safety regulations
• Staff scheduling
• Hire and training new employees

Key Areas of Collaboration and Influence

• Work with the GM and Executive Chef on team programming and safety.
• Work with GM on duties assigned.

Ideal Candidate

• Experience in food systems with a high school diploma or equivalent
• Attention to detail
• Able to multitask
• Interpersonal skills
• Able to give and receive constructive feedback
• Show ability to lead a team

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 25lbs
• Come to work properly dressed according to the dress code
• Employees must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Application Instructions

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

About the Role

Hourly Wage ISS Guckenheimer offers a competitive compensation with an hourly pay range for this position it is $30.50 per hour - $30.50 per hour per hour.

Responsibilities

• Day to day support of all fronts of the house and micro kitchen activities
• Tasks assigned as needed by the Food Service Manager or General Manager
• Must comply with all SERV Safe and HACCP programs and standards
• Build strong customer relationships and deliver customer-centric solutions
• Develop good customer relationships and address customer service needs
• Demonstrate an elevated level of accountability and self-awareness
• Build teams to be customer focused and solutions oriented, all while being flexible in constant change
• Maintain service standards and CPEs of the client
• Maintain product inventory to established levels

Requirements

• Experience in food systems with a high school diploma or equivalent
• Attention to detail
• Able to multitask
• Interpersonal skills
• Able to give and receive constructive feedback
• Show ability to lead a team

Qualifications

• Experience in food systems with a high school diploma or equivalent
• Attention to detail
• Able to multitask
• Interpersonal skills
• Able to give and receive constructive feedback
• Show ability to lead a team

Skills

• Attention to detail
• Interpersonal skills
• Ability to multitask
• Ability to give and receive constructive feedback
• Ability to lead a team

Benefits

This position offers a competitive compensation with an hourly pay range of $30.50 per hour - $30.50 per hour per hour.

Pay

The hourly wage for this position is $30.50 per hour - $30.50 per hour per hour.

Schedule

The work hours for this position are Mon-Fri, 6:00 am - 2:30 pm.