FM Engineering Ops Manager, on-site

Step into a high-impact leadership role where you'll help drive operational excellence across one of the client's most complex and dynamic facilities portfolios. You will be embedded onsite at the client's U.S. headquarters, a 2 million-square-foot, multi-building campus that includes Class A office space, clean room environments, manufacturing operations, and research laboratories.

Responsibilities

• Provide leadership and direct supervision to engineering and operations staff, including performance management, coaching, employee development, succession planning, and talent acquisition activities.
• Lead and coordinate daily team operations by establishing work schedules, assigning priorities, balancing workloads, and promoting cross-functional training to enhance team effectiveness and continuity.
• Set, monitor, and manage individual and team performance goals, project milestones, and departmental deadlines to ensure operational excellence and service delivery commitments are met.
• Build and maintain strong relationships with clients, business partners, vendors, and key stakeholders, serving as a trusted advisor and escalation point for operational matters.
• Manage departmental or business unit financial performance, including budgeting, forecasting, expense management, and profit and loss (P&L) accountability.
• Develop and implement strategic goals, initiatives, and continuous improvement efforts that support operational objectives and enhance service delivery.
• Partner with leadership to drive the execution of company programs, policies, and initiatives while ensuring alignment with organizational goals and client expectations.
• Evaluate operational processes, procedures, and workflows to identify opportunities for increased efficiency, improved performance, and risk mitigation.
• Ensure business operations are executed in accordance with established policies, procedures, regulatory requirements, and industry best practices.
• Maintain oversight of regulatory documentation, compliance records, audits, and reporting requirements to support a safe and compliant operating environment.
• Demonstrate CBRE's RISE values through leadership, professionalism, and accountability while building consensus and influencing stakeholders to achieve shared objectives.
• Apply advanced knowledge of engineering operations and facilities management while collaborating across functions to drive departmental and organizational success.
• Identify, analyze, and resolve operational challenges and moderately complex issues, implementing effective solutions that support business continuity and long-term operational performance.

Requirements

• Bachelor's degree preferred with 3–5 years of relevant experience in facilities management, engineering operations, or a related field. An equivalent combination of education and experience will be considered.
• Strong technical expertise in Mechanical, Electrical, and Plumbing (MEP) systems, including the operation, maintenance, and reliability of critical building infrastructure.
• Demonstrated experience leading large teams in a complex operational environment, including hiring, employee development, performance management, and retention.
• Strong leadership, communication, and interpersonal skills, with the ability to influence stakeholders, resolve conflicts, and navigate complex situations with sound judgment.
• Proven ability to manage multiple priorities, drive operational excellence, and lead continuous improvement initiatives in a fast-paced environment.
• Advanced proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Strong organizational, analytical, and financial management skills, including experience with budgeting, forecasting, reporting, and performance metrics.
• Ability to build and maintain effective relationships with clients, vendors, and cross-functional teams to achieve business objectives.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional development through training programs, certifications, and mentorship opportunities.
• Ample opportunities for career progression and advancement within a global leader in commercial real estate services.

Pay

The minimum salary for the FM Engineering Ops Manager position is $175,000 annually and the maximum salary is $185,000 annually. The compensation offered will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.