Floral Manager

Key Responsibilities

• Oversee daily floral operations including ordering, design, production, and inventory control
• Create attractive, seasonal, and promotional displays to drive impulse sales
• Maintain full, clean, and visually appealing cases, tables, and displays
• Deliver outstanding service by assisting customers with floral selections, custom arrangements, and special orders
• Provide creative recommendations for events, holidays, and occasions
• Maintain the department's welcoming and visually engaging shopping environment
• Hire, train, and develop floral associates and designers
• Coach floral associates and designers on floral design techniques, product knowledge, and customer service
• Create schedules aligned with business needs and seasonal demand
• Promote teamwork, creativity, and accountability within the department
• Drive sales through effective merchandising, promotions, and upselling opportunities
• Manage expenses including inventory, shrink, and labor to meet department goals
• Monitor key metrics such as sales, margin, and waste reduction

Qualifications

• A high school diploma or equivalent
• Previous floral, retail, or management experience preferred
• Knowledge of floral design, products, and care techniques
• Strong leadership, communication, and creative skills
• Ability to work in a fast-paced, seasonal environment