Floral Manager

Responsibilities

• Oversight of daily operations of the floral department.
• Management of inventory and ordering of supplies.
• Create and design floral arrangements for various occasions.
• Training and supervision of floral department staff.
• Ensuring excellent customer service is provided at all times.
• Maintenance of a clean and organized work environment.
• Closely working with suppliers to ensure a diverse selection of flowers and plants.
• Managing the department's budget and financial performance.
• Adhering to safety and health regulations.
• Developing and implementing marketing strategies to promote the floral department.
• Handling customer inquiries and resolving any issues or complaints.
• Monitoring sales and adjusting inventory levels accordingly.
• Coordination with other departments to ensure smooth operations.
• Planning and executing special events and promotions.
• Staying updated on industry trends and best practices.
• Maintaining proper care and maintenance of flowers and plants.
• Preparing reports on department performance and sales.
• Implementing and enforcing company policies and procedures.
• Conducting regular staff meetings and training sessions.
• Fostering a positive and productive work environment.

Requirements

• Proven experience as a Floral Manager or similar role.
• Strong knowledge of flowers, plants, and floral design.
• Excellent leadership and management skills.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Customer service-oriented with a positive attitude.
• Proficient in inventory management and budgeting.
• Creative and detail-oriented.
• Able to work flexible hours, including weekends and holidays.
• Knowledge of safety and health regulations.
• Able to lift and carry heavy items.
• Proficient in using floral design software and tools.
• Strong problem-solving skills.
• Able to work independently and as part of a team.
• High school diploma or equivalent; additional education in floral design or horticulture is a plus.
• Experience in retail or customer service is preferred.
• Able to train and mentor staff.
• Strong sales and marketing skills.
• A passion for flowers and plants.