Floral Clerk

About the role

Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner. Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service.

Responsibilities

• Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance.
• Commit to the “Golden Rule” while working with all associates to build a strong floral team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available.
• Place customer special orders in person and over the phone.
• Design and put together floral arrangements for all occasions and gift wrap bouquets for customers.
• Record any and all flowers used on the inventory sheet.
• Make arrangement/plant upgrade bows for the season.
• Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control.
• Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Ensure that all product is accurately priced, and that it scans at the register.
• Keep back room/supply area, coolers and display cases organized and clean.
• Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.).
• Perform water changes for cut flowers on scheduled days.
• Present favorable impression in dress, personal hygiene and business attitude.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply).
• Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management.

Qualifications

• Must be 16 years of age.
• Must be self-motivated, able to work independently.
• Ability to read, write, speak, and understand English, with the ability to follow instructions.
• Authorized to work within the U.S.

Skills

• Knowledgeable about floral products and offering suggestions for plant care and floral arrangements.
• Ability to locate information about floral products if not readily available.
• Ability to handle and process product deliveries.
• Ability to perform plant care maintenance for both inside and outside product.
• Ability to perform water changes for cut flowers.
• Ability to keep sales and work area clean and organized.
• Ability to lift and move product safely.

Benefits

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Schedule

Working environment is inside and outside, and may include exposure to cold temperatures in wet or humid environments.

Pay

At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.