Floral Clerk

About the role

Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner. Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service.

Responsibilities

• Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance.
• Commit to the “Golden Rule” while working with all associates to build a strong floral team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available.
• Place customer special orders in person and over the phone.
• Design and put together floral arrangements for all occasions and gift wrap bouquets for customers.
• Record any and all flowers used on the inventory sheet.
• Make arrangement/plant upgrade bows for the season.
• Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control.
• Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Ensure that all product is accurately priced, and that it scans at the register.
• Keep back room/supply area, coolers and display cases organized and clean.
• Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.).
• Perform water changes for cut flowers on scheduled days.
• Present favorable impression in dress, personal hygiene and business attitude.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply).
• Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management.

Qualifications

• Must be 16 years of age.
• Must be self-motivated, able to work independently.
• Ability to read, write, speak, and understand English, with the ability to follow instructions.
• Authorized to work within the U.S.

Skills

• Knowledgeable about floral products and offering suggestions for plant care and floral arrangements.
• Ability to locate information about floral products if not readily available.
• Ability to handle, feel, talk, see, hear, and smell.
• Ability to lift up to 50 lbs.
• Ability to bend, reach at waist or overhead, walk on tile or concrete, carry up to 50 lbs, and stand on tile or concrete.
• Ability to perform repetitive actions continuously.

Benefits

At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.