FLORAL/CLERK

About the role

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests, provide various customer services, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist and greet customers promptly and provide great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in locating and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Perform essential functions of the position with or without reasonable accommodation

Requirements

• Effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi‑task, set priorities, present information professionally and work with all levels of the organization
• Personal initiative and follow‑through to completion
• Ability to work as part of a team in a fast‑paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Ability to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Qualifications

• Past work record reflecting dependability and integrity
• Knowledge of applicable laws and regulations related to employment practices and safety
• Experience in grocery retail and customer service
• Experience operating a cash register and making change