FLOOR SUPERVISOR

About the role

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. We are looking for a Floor Supervisor to join our team at our MANGO store located at the Roosevelt Field Mall in Garden City, New York.

Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.

Responsibilities

• To ensure and provide an excellent level of customer service in the store
• To ensure the team possesses good product knowledge and is aware of the key performance indicators
• To be familiar with and offer services according to the needs of customers in order to maximize sales
• To organize and distribute tasks and positions to each member of the team
• To ensure that sales targets are implemented, achieved and exceeded in store
• To maintain the image of the store in order to make it attractive and commercial
• To know and apply the visual merchandising standards of the brand and of the season
• To participate in updating the Merchandising and Rotation schedules

Requirements

• Prior experience in retail sales is preferred
• Must be a sales-driven, goal-oriented individual
• Passion for customer service, styling, and product
• Flexible availability, including weekends and holidays
• Must have a positive, high-energy, friendly, outgoing, and engaging personality
• Must be willing to take the first step to initiate contact with the customers and identify their shopping needs
• Strong time management and communication skills
• Ability to manage multiple and competing work priorities, demands, and changes

Benefits

• 40% discount on all our lines
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Bonus and/or Commission paid monthly
• Access to training courses, personalized mentoring, continuous development programs and internal promotion opportunities
• International opportunities in over 115 markets

Pay

The pay range for this position at commencement of employment is expected to be between $17.00 - $19.00/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience.