Floating Leasing Consultant

About the Role

Avenue5 Residential is seeking a talented Floating Leasing Consultant to coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. This role involves direct interaction with prospective and current residents to achieve maximum occupancy, ensure resident retention, and promote client satisfaction.

Responsibilities

• Focus on the needs of others by listening, understanding, and showing empathy and respect.
• Provide excellent customer service to prospective and current residents to promote a quality living experience.
• Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move-in paperwork and processes.
• Ensure model apartments are in touring condition.
• Orient prospective and current residents to the property.
• Process renewal paperwork and ensure documentation is delivered to current residents monthly.
• Maintain accurate and detailed records of traffic activity by entering applicable information into the computer.
• Follow up with prospective residents via phone, mail, or email.
• Convert phone traffic into scheduled appointments for property tours.
• Inspect apartments prior to resident move-ins and coordinate move-in/out needs with the maintenance team.
• Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
• Complete weekly leasing reports accurately and timely.
• Ensure all open and close procedures are completed daily.
• Assist with ongoing resident relations throughout the occupant’s tenancy by responding promptly and accurately to requests.
• Shop competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to needed repairs.
• Assist with processing work order requests for residents and ensure timely completion.
• Provide clerical support such as answering phone calls, filing, and processing property invoices.
• Assist with planning and implementing resident activities to increase retention.
• Comply with all company policies, health and safety rules, and applicable laws.
• Perform other duties as assigned.

Requirements

• High school diploma is required.
• Minimum of one year of previous sales experience is preferred.
• One year of previous residential leasing experience is preferred.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Prior experience in Yardi Voyager or another equivalent system is preferred.
• Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Strong interpersonal skills to communicate effectively with all levels of management.
• Sensitivity to confidential matters.
• Ability to work independently and prioritize in a fast-paced environment.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record, and current auto insurance.
• Must comply with all safety requirements.
• Required to complete and pass Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

Skills

• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment (telephone, fax machine, printer, copier, key track system).

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time-off plan including 10 paid holidays, a community service day, and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program.

Pay

$20 to $22 per hour

Schedule

Tuesday–Saturday | 9:00 AM–6:00 PM

About Avenue5 Residential

Avenue5 Residential is a fast-growing property management company with a passion for people. Our core beliefs include putting people and partnerships first, empowering associates, focusing on solutions, championing ideas that accelerate success, and delivering proof over promises. We are recognized as a top workplace, including:

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List