Floating Assistant Community Manager- Minnesota

About the role

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Responsibilities

• Community Operations: Assist in the day-to-day operations of multiple properties, ensuring compliance with company policies and procedures. Oversee property maintenance, vendor relationships, and service contracts.
• Resident or Tenant Relations: Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions. Organize and coordinate community events to foster a sense of community and resident engagement.
• Leasing and Marketing Support: Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation. Collaborate with the marketing team to promote available units and community amenities.
• Financial Management: Support financial processes, including rent collection, budget tracking, and expense management. Work closely with the accounting department to ensure accurate and timely financial reporting.
• Administrative Tasks: Handle administrative duties such as answering phones, responding to emails, and maintaining organized and up-to-date records. Support the preparation of reports, presentations, and other documentation as needed.
• Property Inspections: Conduct regular inspections of properties to ensure they meet company standards and address any maintenance or safety concerns.
• Compliance: Stay informed about local, state, and federal regulations related to property management and ensure compliance. Assist in the implementation of policies to maintain a safe and secure environment.
• Training and Development: Participate in training programs and stay updated on industry best practices. Support the professional development of on-site property management teams.

Basics Knowledge & Qualifications

• Minimum 1-3 years of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent communication, conflict resolution, and customer service skills.
• Ability to adapt to different property environments and work independently.

Specialized Skills

• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
• Incumbents must have valid driver’s license to drive a golf cart on property.
• Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.
• Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).

Travel / Physical Demands

• Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
• Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
• Incumbents must be able to physically access all exterior and interior parts of the community and amenities.
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Travel will be required throughout Minnesota

Pay

The hourly range for this position is $24.00- $26.00

Additional Compensation

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.