Float Scheduler-Registration-MA

About the role

This position involves performing a variety of administrative and clerical duties to manage patient registration and financial obligations. It also includes assisting with Medical Assistant duties as needed.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing.
• Provides information concerning insurance, payment of bills, and hospital procedures to the patient.
• Completes managed care responsibilities such as obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent forms, notices of privacy practice, and other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt, and documents payment in the registration/billing systems.
• Prepares armband for patient identification. Balances daily receipts and cash drawer for patient payments as needed.
• Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validates order against scheduled service.
• Greets and escorts patients to exam rooms; prepares for physician visit by obtaining initial information and vitals.
• Affords assistance with and/or performs immunizations, medicine refills, and ECG’s.

Requirements

• High school diploma or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Qualifications

• National Certification as CMA preferred.

Skills

• Accurately utilizes applicable computer software and equipment for access processing.
• Demonstrates ability to follow down time procedures.
• Knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
• Significant attention to detail, ability to be organized, and perform multiple tasks simultaneously.
• Makes considerable amount of information, references information not retained from written sources or from appropriate personnel.
• Understands medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and understanding of medical terminology.

Benefits

No specific benefits are mentioned in the job posting.

Pay

No specific pay details are provided in the job posting.

Schedule

No specific schedule details are provided in the job posting.