Float Patient Registration Coordinator

Schedule

Full time
Shift: Day-Weekend

Location

Will provide support to clinics between Apopka, Tavares, Winter Garden & surrounding areas.
Mileage support is provided.

Job Description

• Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
• Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Drives customer service initiatives by creating and owning the patient experience.
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.
• Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data.
• Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration.
• Obtains client information for worker’s comp and corporate accounts, and verifies authorization and service(s) requested.
• Verifies insurance eligibility and determines accurate up-front collection amount.

Requirements

• Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements.
• Ability to operate a computer, copier, fax, and scanner.
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds.
• Aptitude for strong organizational skills, ability to multi-task.
• Ability to work with people of various backgrounds.
• Ability to meet departmental goals and objectives.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Working knowledge of EMR systems.
• Knowledge of employee health clinic environment (Preferred).
• Previous use of an EMR (Preferred).
• General knowledge of medical terminology, coding/billing (Preferred).

Skills

• Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements.
• Ability to operate a computer, copier, fax, and scanner.
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds.
• Aptitude for strong organizational skills, ability to multi-task.
• Ability to work with people of various backgrounds.
• Ability to meet departmental goals and objectives.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Working knowledge of EMR systems.
• Knowledge of employee health clinic environment (Preferred).
• Previous use of an EMR (Preferred).
• General knowledge of medical terminology, coding/billing (Preferred).

Education

• High School Grad or Equiv [Required]

Work Experience

• Previous customer service experience [Preferred]
• Prior pediatric experience (for Kids Urgent Care Centers) [Preferred]

Licenses And Certifications

• Cardiopulmonary Resuscitation (CPR) [Preferred]

Physical Requirements

View physical requirements here

Pay Range

$15.69 - $25.10