Float Patient Registration Coordinator

About the role

Joining AdventHealth is about extending the healing ministry of Christ. You will be part of a community committed to the wholeness of each person, serving to uplift others in body, mind, and spirit.

Responsibilities

• Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.
• Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration.
• Verifies insurance eligibility and determines accurate up-front collection amount.
• Drives customer service initiatives by creating and owning the patient experience.
• Obtains client information for worker’s comp and corporate accounts, and verifies authorization and service(s) requested.

Requirements

• Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements.
• Ability to operate a computer, copier, fax, and scanner.
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds.
• Aptitude for strong organizational skills, ability to multi-task.
• Knowledge of medical terminology, coding/billing (Preferred).
• Previous use of an EMR (Preferred).

Qualifications

• High School Grad or Equiv [Required]
• Previous customer service experience [Preferred]
• Prior pediatric experience (for Kids Urgent Care Centers) [Preferred]
• Cardiopulmonary Resuscitation (CPR) [Preferred]
• Physical Requirements: (Please click the link below to view work requirements)
• Physical Requirements - https://tinyurl.com/23km2677

Skills

• Knowledge of employee health clinic environment (Preferred).
• Previous use of an EMR (Preferred).

Benefits

• All the benefits and perks you need for you and your family:
• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time Shift: Requires full availability weekdays 7:30am-8pm & weekends 7:30am-5pm.

Pay

$15.69 - $25.10

Location

Will provide support to clinics between Apopka, Tavares, Winter Garden & surrounding areas. Mileage support is provided.

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.