Flight Operations Support Services – Tier 3

Role- GSO T3/B1 Location-St. Louis US-GDF-GODFREY6650,Godfrey (4695) Number of positions -1 JD- 5. Flight Operations Support Services Tier 3 Identify and ensure resourcing provided at the sector and nest level to ensure Services are not impactedProvide capacity and availability information at the location and sector level to Wipro on a weekly basis or upon requestSchedule Tier 1 FlightOps team and related Tier 2 Personnel ("FlightOps Personnel") to perform required functions to meet Wipro Customer's operating requirementsEnsure daily availability of FlightOps Personnel to meet Wipro Customer's operating requirementsManage performance of Own Contractor FlightOps Personnel and activities at Wipro Customer's facilities within a geographically defined areaConduct instruction outlined in the training manual and facilitated learning for FlightOps Personnel through the learning management system (eLearning courses)Schedule training events and coordinate supporting eventsSupport the maintenance of evaluation and training recordsProvide subject matter expertise, create content and participate in the review of current and new training programs.Provide classroom and/or group training for up to 5 Tier 1 FlightOps team trainees at a time regarding Wipro Customer's systems and operations applicablePlan and prepare practical lessons (simulated and hands on) and guided discussions.Provide practical field training to Tier 1 FlightOps team to perform nest equipment inspections (including pre-flight and post-flight inspections)Support and provide feedback to Wipro Customer's flight operations evaluation coordinators regarding operational evaluation and validation testing