Flight Dispatcher - Transportation Program Specialist 2

About the role

The incumbent will support MnDOT’s statewide air transportation program and the core business functions of the Office of Aeronautics. Key responsibilities include coordinating and managing flight scheduling and travel logistics, maintaining accurate flight and travel records, analyzing operational data to support safe and efficient decision-making, and collaborating with pilots, staff, and state agencies to ensure timely, customer-focused air transportation services.

Responsibilities

• Maintain accurate records and manage detailed information within a database
• Apply policies or procedures to resolve customer or operational issues
• Create or use spreadsheets or reports to support decision-making
• Use common business software such as Word, Excel, PowerPoint, SharePoint, Adobe Acrobat, and Outlook
• Coordinate and manage flight scheduling and travel logistics
• Maintain accurate flight and travel records
• Analyze operational data to support safe and efficient decision-making
• Collaborate with pilots, staff, and state agencies to ensure timely, customer-focused air transportation services

Requirements

• Two years of professional experience that demonstrates the following:
• Experience maintaining accurate records and managing detailed information within a database
• Experience applying policies or procedures to resolve customer or operational issues
• Experience creating or using spreadsheets or reports to support decision-making
• Experience using common business software such as Word, Excel, PowerPoint, SharePoint, Adobe Acrobat, and Outlook

Preferred Qualifications

• Experience with Transportation Security Administrative (TSA) rules and regulations relating to complex portions or homeland security issues regarding airports and airspace
• Experience working with MnDOT or State of Minnesota policies related to aviation, travel or record retention
• Experience with pilot/aircraft scheduling, flight planning, or emergency response plans

Additional Requirements

Successful candidate must pass past-employer reference checks and criminal history check.

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Ride the new METRO "Green Line" Light Rail Train to work!

Contact

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Charity Morrow at charity.morrow@state.mn.us.