Jobs · Virginia

Flight Coordinator/Dispatch

Aery Aviation, LLC · Newport News, VA · 2 wk ago
Internship
We need to output HTML fragment with sections: About the role, Responsibilities (maybe "What You Will Be Doing"), Requirements (maybe "You Must Have"), Benefits (maybe "Our Benefits"). Also maybe "Company Representation and Team Support" is part of responsibilities. We need to follow rules: Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Aery Aviation job descriptions are meant as summarizations only..." etc. Also remove "Learn more about Aery Aviation, LLC at www.aeryaviation.com." maybe that's not boilerplate but it's a link; but it's not a list; could be kept as prose? Might be considered boilerplate? It's not EEO but it's a promotional line. Probably keep as part of Benefits? Actually it's after "Our Benefits". It says: "Our Benefits We offer the right candidate the chance to join a forward-thinking organization, supported by a competitive compensation and benefits package. Learn more about Aery Aviation, LLC at www.aeryaviation.com." That's not specific benefits; it's generic. According to rule: never create Benefits section unless posting actually states them. It does not list specific benefits; just says competitive compensation and benefits package. That's vague; maybe we should not create Benefits section because it's not specific. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It states "competitive compensation and benefits package" but not specifics. Likely we should not create Benefits section because it's not specific. So we may omit Benefits. Schedule: The posting says "This is a part-time position averaging approximately 20 hours per week, with scheduling flexibility based on operational needs." That's schedule info. Should we create a Schedule section? The rule: never create Schedule section unless posting actually states them. It does state schedule info. So we can include a Schedule section with that info. But we need to avoid filler like "varies", "TBD". This is specific: approx 20 hours per week, flexibility. So we can include Schedule section with that as prose. Pay: Not mentioned; no Pay section. Now we need sections: About the role (already present as heading "About The Role"). Responsibilities: "What You Will Be Doing" includes many bullet-like paragraphs. We'll turn those into

    • . Requirements: "You Must Have" list. Also maybe "Company Representation and Team Support" is part of responsibilities; we can include under responsibilities. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep each duty as separate list item, preserving the text. We need to remove duplicated lines. There may be duplicated "Operational Support" appears multiple times; we need to keep each occurrence? The rule: remove duplicated lines. If same sentence appears multiple times, we should deduplicate. Let's scan. Original text: About The Role The Part-Time Flight Coordinator/Dispatch Support role will assist Aery Aviation’s flight operations and charter coordination team during high-volume operational periods. This position supports day-to-day dispatch activities, flight following, reporting, and administrative operational tasks while helping maintain operational efficiency and exceptional customer service. The ideal candidate is detail-oriented, organized, proactive, and is capable of thriving in a fast-paced aviation environment. This is a part-time position averaging approximately 20 hours per week, with scheduling flexibility based on operational needs. What You Will Be Doing Customer Interaction and Service ExcellenceOperational Support: Assist the dispatch and charter coordination team with inbound customer and passenger communications during peak operational periods.Customer Service: Provide professional and timely communication to clients, crews, and vendors while maintaining Aery Aviation’s commitment to exceptional service.Administrative Assistance: Support dispatchers with follow-up communications, trip confirmations, document organization, and operational coordination tasks.Flight Coordination and Operational EfficiencyFlight Following: Assist with active flight monitoring, status tracking, and operational updates to ensure smooth trip execution.Operational Support: Help coordinate flight logistics including fuel requests, hotel accommodations, catering, permits, and ground handling arrangements as directed by the operations team.Reporting & Documentation: Assist with operational reporting, trip reconciliation, record keeping, and administrative backlog tasks to help maintain organized and compliant operations.Compliance Awareness: Support dispatch operations in accordance with FAR 135 regulations and Aery Aviation SOPs under the direction of the OCC leadership team.Dispatch and Administrative SupportHigh-Volume Coverage: Provide additional dispatch support coverage during busy operational periods, schedule disruptions, weather events, and increased trip activity.Data Entry & Systems Management: Assist with updating and maintaining operational systems including FOS/NT, scheduling platforms, and internal reporting tools.Team Assistance: Support the primary dispatch team with general operational tasks, coordination efforts, and office support responsibilities as needed.Vendor and Operational CoordinationVendor Communication: Coordinate with vendors for trip support services including fuel, hotels, catering, transportation, and ground handling.Invoice & Documentation Assistance: Help organize vendor invoices, receipts, and operational records for management review and processing.Company Representation and Team SupportProfessionalism: Maintain a positive and professional attitude while supporting internal departments, flight crews, and external partners.Operational Teamwork: Contribute to a collaborative operations environment focused on efficiency, safety, and customer satisfaction. You Must Have Previous dispatch, EMS, aviation, or operations experience preferred. Strong organizational and communication skills. Ability to multi-task in a fast-paced operational environment. Flexible availability to assist during peak operational periods, including occasional evenings, weekends, or holidays as needed. Reliable transportation. Experience with FOS/NT or relevant scheduling and dispatching software preferred. Aviation dispatch license or pilot’s license preferred but not required. Knowledge of FARs related to Part 91 or Part 135 operations preferred. Ability to work from the corporate flight operations office and remotely when operationally necessary. Aery Aviation job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position. If this opportunity excites you, come join our team! For Aery Aviation, the question isn’t: “Can we?” When others are limited in the common approach, Aery Aviation jumps into higher gear asking, “How can we do this?” and then proceeds into problem-solving for customers. This is what customers appreciate most about Aery Aviation - avid tenacity. It’s not cookie cutter production that Aery Aviation is cultivating; it is projects that inspire the Aery Aviation work-family to come together and brainstorm, excited to come to work every day because there is always something inventive and interesting to work on. Our Benefits We offer the right candidate the chance to join a forward-thinking organization, supported by a competitive compensation and benefits package. Learn more about Aery Aviation, LLC at www.aeryaviation.com. Aery Aviation, LLC is an Equal Opportunity Employer At Aery Aviation, we are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. About Aery Aviation LLC Aery Aviation, LLC is an aviation services organization whose focus is on the engineering, certification, and production associated with aircraft modifications. Our team has significant experience spanning everything from single engine ISR aircraft for government utilization to widebody VVIP interior completions. From design to delivery, Aery provides turnkey, bespoke solutions for our clientele. We need to remove boilerplate: EEO, "Learn more about Aery Aviation, LLC at www.aeryaviation.com." maybe not boilerplate but it's a link; but it's under Benefits generic; we are not making Benefits section, so we can drop that line. Also remove "Aery Aviation job descriptions are meant as summarizations only..." etc. Also remove the motivational paragraph after that? It's not boilerplate but it's fluff; but it's substantive? It's about company culture; maybe we can keep as part of About the role? But it's after the "If this opportunity excites you..." line. It's not a duty or requirement; it's company culture. Might be considered boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The motivational paragraph is not exactly those categories; but it's not a duty/requirement/benefit. It's more like fluff. However we need to preserve ALL substantive information; does that include company culture? It's not about the role. Might be considered not substantive for the job posting? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The motivational paragraph is detail about the company; but it's not about the role. It might be considered not necessary to keep. However it's not explicitly excluded. But we can decide to keep it as part of About the role? It's not about the role though. Safer to keep it? The instruction: "Prefer a few substantive sections over many thin ones." The motivational paragraph is thin; maybe we can drop it as it's not a duty/requirement/benefit/schedule. It's not explicitly required to keep. I'd drop it. Also duplicate lines: "Operational Support:" appears twice: once under Customer Interaction and Service Excellence (first bullet) and again under Flight Coordination and Operational Efficiency. The sentences differ: first: "Assist the dispatch and charter coordination team with inbound customer and passenger communications during peak operational periods." second: "Help coordinate flight logistics including fuel requests, hotel accommodations, catering, permits, and ground handling arrangements as directed by the operations team." They are not identical; they are different duties, both start with "Operational Support:" but different content. So we keep both. Also "Operational Support" appears as a heading inside responsibilities; we can keep as part of list items. Now we need to format. We'll have:

      About the role

      ... (the paragraph about role)

      Responsibilities

      • Customer Interaction and Service Excellence: Assist the dispatch and charter coordination team with inbound customer and passenger communications during peak operational periods.
      • Customer Service: Provide professional and timely communication to clients, crews, and vendors while maintaining Aery Aviation’s commitment to exceptional service.
      • Administrative Assistance: Support dispatchers with follow-up communications, trip confirmations, document organization, and operational coordination tasks.
      • Flight Following: Assist with active flight monitoring, status tracking, and operational updates to ensure smooth trip execution.
      • Operational Support: Help coordinate flight logistics including fuel requests, hotel accommodations, catering, permits, and ground handling arrangements as directed by the operations team.
      • Reporting & Documentation: Assist with operational reporting, trip reconciliation, record keeping, and administrative backlog tasks to help maintain organized and compliant operations.
      • Compliance Awareness: Support dispatch operations in accordance with FAR 135 regulations and Aery Aviation SOPs under the direction of the OCC leadership team.
      • High-Volume Coverage: Provide additional dispatch support coverage during busy operational periods, schedule disruptions, weather events, and increased trip activity.
      • Data Entry & Systems Management: Assist with updating and maintaining operational systems including FOS/NT, scheduling platforms, and internal reporting tools.
      • Team Assistance: Support the primary dispatch team with general operational tasks, coordination efforts, and office support responsibilities as needed.
      • Vendor Communication: Coordinate with vendors for trip support services including fuel, hotels, catering, transportation, and ground handling.
      • Invoice & Documentation Assistance: Help organize vendor invoices, receipts, and operational records for management review and processing.
      • Professionalism: Maintain a positive and professional attitude while supporting internal departments, flight crews, and external partners.
      • Operational Teamwork: Contribute to a collaborative operations environment focused on efficiency, safety, and customer satisfaction.

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