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Jobs · Business Development · Maryland

FLEX Senior Manager, Change Management and Communications

Marriott International · Bethesda, MD · 2 wk ago
On-siteBusiness Development$53.07–$85.09/hrFull-time

About the role

The Sr. Manager, Change Management and Communications will lead the creation and execution of change management and communication strategies for several high-priority HR initiatives globally.

Responsibilities

  • Design and execute effective communication and change management strategies that reduce risks, inform and inspire and drive adoption of new processes, technologies and/or behaviors
  • Manage multiple priorities on time in a fast-paced, rapidly evolving work environment
  • Lead the execution of key change management deliverables including focus groups and insights gathering, impact assessments, risk analysis, stakeholder analysis and more
  • Create and review internal communications and engagement tactics including presentations and talking points, direct email, webinar development and execution, creative content and videos, intranet UI, and more
  • Partner with HR teams to measure success in support of full life-cycle deployment efforts as well as ad-hoc projects - from assessment to implementation to sustainment
  • Identify and resolve issues and risks, provide timely updates to leadership
  • Provide input to ensure learning programs, training, and support materials are effective
  • Manage senior level clients/stakeholders within and outside of HR to translate business needs into change and engagement solutions
  • Write and edit clear and concise communications; create visually appealing materials
  • Create and execute key deliverables like: Communication and training strategy, Change impact analyses and stakeholder assessments to determine change management needs for diverse audiences, Deployment readiness checklists, Creative materials – videos, posters, graphics, flyers, Facilitate meetings, reviews, and work collaboratively across the organization to produce effective results
  • Develop and implement measurement strategy to measure the effectiveness of change management and deployment efforts; set targets, track results and create plans to improve programs

Requirements

Required Education and Experience: Bachelor’s degree required; graduate degree preferred in Communications, Marketing, Organizational Development, Business Management, or Related Field. Minimum of six years of experience supporting or leading change management, communications, employee engagement. Experience influencing business leaders, providing communication and change management support.

Preferred

  • Strong writer and copy editor, translating complex or technical information into a digestible narrative
  • Ability to create visual materials, on brand and designed to engage associates
  • Strong facilitation, presentation, and influencing skills to drive productive outcomes
  • Expertise in performing change diagnostic work and needs assessments
  • Strong program and project management skills essential, including the knowledge of the project lifecycle phases

Skills

Core Work Activities: Design and execute effective communication and change management strategies that reduce risks, inform and inspire and drive adoption of new processes, technologies and/or behaviors. Manage multiple priorities on time in a fast-paced, rapidly evolving work environment. Lead the execution of key change management deliverables including focus groups and insights gathering, impact assessments, risk analysis, stakeholder analysis and more. Create and review internal communications and engagement tactics including presentations and talking points, direct email, webinar development and execution, creative content and videos, intranet UI, and more. Partner with HR teams to measure success in support of full life-cycle deployment efforts as well as ad-hoc projects - from assessment to implementation to sustainment. Identify and resolve issues and risks, provide timely updates to leadership. Provide input to ensure learning programs, training, and support materials are effective. Manage senior level clients/stakeholders within and outside of HR to translate business needs into change and engagement solutions. Write and edit clear and concise communications; create visually appealing materials. Create and execute key deliverables like: Communication and training strategy, Change impact analyses and stakeholder assessments to determine change management needs for diverse audiences, Deployment readiness checklists, Creative materials – videos, posters, graphics, flyers, Facilitate meetings, reviews, and work collaboratively across the organization to produce effective results. Develop and implement measurement strategy to measure the effectiveness of change management and deployment efforts; set targets, track results and create plans to improve programs.

Benefits

At Marriott International, we offer a comprehensive benefits package including:

  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee Assistance Plan
  • Childcare discounts

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

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