Fleet Readiness Manager - LA

Fleet Readiness Manager

Join the Market Operations Team in a role pivotal to our end-to-end performance. You will drive fleet readiness across a portfolio of emerging markets, ensuring the AV fleet meets stringent performance benchmarks and "ready-for-service" standards.

Responsibilities

• Lead and mentor a team of Diagnostic Technicians, setting daily priorities and ensuring high-quality execution of complex sensor and EV powertrain calibrations.
• Demonstrate ability to manage complex service-level agreements (SLAs) while ensuring third-party partners are appropriately staffed and technically trained to support multi-platform EV operations.
• Implement proactive strategies to maintain the health of an electric ride-hail fleet, collaborating cross-functionally to resolve charging, battery, and hardware infrastructure gaps.
• Monitor real-time fleet health metrics to identify systemic issues, implementing rapid-response corrective actions in partnership with internal engineering and external vendors.
• Maintain strict adherence to established processes and provide high-level performance insights and executive-ready reporting to Global Fleet Leadership.

Requirements

• Proven track record in commercial operations or logistics with a primary focus on large-scale fleet readiness or AV/EV maintenance programs.
• Direct experience managing or scaling electric vehicle fleets, including an understanding of high-voltage systems, charging infrastructure, and thermal management.
• Demonstrated ability to manage complex service-level agreements (SLAs), driving vendor performance through data-driven accountability and standard work audits.
• Experience managing multiple technical projects simultaneously, ensuring high-quality outcomes and timely delivery within a rapidly evolving industry.
• Strong ability to interpret complex datasets to identify operational gaps, mitigate risks, and make informed decisions that impact market-level economics.

Qualifications

• Advanced skills in risk assessment and long-term prioritization, with the ability to build "safety valve" contingencies for fleet operations.
• Expertise in fostering cross-functional alignment between Ops, GPS (Global Operations & Property Services), and external hardware partners.
• History of elevating technical teams through structured guidance, clear objective setting, and a "lead-by-example" mentorship style.
• Expertise in identifying potential hardware or infrastructure challenges before they impact service, developing comprehensive remediation steps.
• Deep understanding of the autonomous vehicle ecosystem, including the intersection of software deployment cycles and physical fleet maintenance.

Benefits

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.

Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.